Privacy Policy

1. Information We Collect

We may collect and process the following data about you:

• Identity & Contact Data: Name, date of birth, phone number, email address, and physical address.
• Health & Biometric Data: Voluntary information provided for fitness assessments, BMR calculations, and training logs to optimize your experience.
• Financial Data: Bank account and payment card details for membership billing.
• Technical Data: IP addresses, browser types, and usage data when you access our digital platforms.

2. How We Use Your Information

We use your personal data strictly for legitimate business purposes, including:

• To register you as a new member and manage your membership.
• To process your payments and manage your account billing.
• To provide personalized fitness and nutritional guidance via our Toolbox and Logbook platforms.
• To notify you about changes to our terms, policies, or operating hours.
• To maintain the safety and security of our premises.

3. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, and contractors who have a strict business need to know.

4. Third-Party Sharing

FLEX Fitness does not sell, rent, or trade your personal data to third parties. We may share your data with trusted third-party service providers (such as payment processors or IT infrastructure hosts) strictly for the purpose of operating our business. These third parties are bound by strict confidentiality agreements.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to request access to your personal data, request correction of the data we hold, request erasure of your data, or object to its processing. To exercise any of these rights, please contact our management team.